Who Is ClickSend?

ClickSend is one of the most reputable SMS providers in the UK that offers a wide range of services covering SMS Gateway, Bulk SMS, and SMS Marketing just to mention a few in the communication field for businesses, enterprises and organisations. This effective gateway provider offers online SMS in a seamless integration way from any web-enabled computer with no set-up required. Sending text messages to clients, individuals or organisations has been made simple by ClickSend’s infrastructure and reliable network systems.

ClickSend SMS Website

SMS Bulk and SMS Marketing uses its online SMS gateway applications, Email to SMS system offering a comprehensive way for informing people quickly for staff rosters, CRM or Salesforce Follow-ups, Billing reminders, IT alert systems, E-commerce systems, or Consignment delivery notifications. Our ClickSend review found this provider offers a Microsoft Outlook plugin that allows the client to be able to send text messages using Microsoft Outlook through their ClickSend account.

The five key areas below show why they were considered a leading UK provider in our SMS gateway messaging service as a result of an independent comparison review.

ClickSend Reviews Of Products

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ClickSend Offers Strong SMS Gateway Features 

Derived from the SMS UK Gateway Comparison Table, it was reviewed that ClickSend has a significant range of powerful and effective features beyond the basic email-to-SMS service. It extends to facilities like the ability to post on Facebook or Twitter, and additional platforms to alert customers to your communication needs.

The provision of an MMS capability, where photos and videos can be sent instead of texts and be reached quickly and effectively through smartphones is another added value. This can then be used to send messages in any format to either an individual contact or multiple company or group contacts. SMS reply options are provided which cover sending out replies in the form of emails with return addresses if requested, to sending responses to a mobile, providing a very customized service.

If that is not sufficient, ClickSend has a system in place to offer text to speech facility whereby voice calls can be used as a substitute for a text message. The text message is converted into voice calls via an SMS gateway facility. This can reach any mobile in various languages and voices.

ClickSend Voice

Free service trials are available after an individual signs up and logs in for the first time. A pop-up screen shows up initially and will invite you to chat online about the services and offers that are available based on your requirements.

ClickSend delivers powerful web-based email to SMS services and is regarded as providing a very sound and valued service.

ClickSend Offer Good Value

The ClickSend review that compared other SMS Gateway providers in the UK indicates that their pricing schedule and charges are very comparable, and in many cases cheaper than their equivalent type competitors. The screenshot below highlights charges in which their competitors are from 2% to 40% more expensive depending on the volume of text messages distributed each month. ClickSend does not charge a setup fee, no monthly fee and there are no contractual arrangements required. There is a £2.73 fee each month for having a dedicated number. Several competitors offer this for free. You will need to agree on either monthly or pre-payment options. Another positive feature is that no credit expiry occurs, unlike a number of its competitors.

Clicksend UK Prices Review Table

ClickSend gateway does offer a Premium or Direct telecommunication carrier and not the cheaper Hybrid carrier option which uses different overseas carriers to distribute a text message. The Premier carrier system is a far more reliable form of transmission but at a higher charge which is partially absorbed into the final price per text message.

Reliability of ClickSend as a Gateway provider

ClickSend offers its clients and prospective customers all day and night service unlike most of the other gateway providers who provide customer care service during business hours unless you want to pay an extra charge.

An impressive factor is their reliability of distribution which is measured by its reassurance that it will provide 99% to a 100% up-time Service Level Agreement (SLA) guarantee. This is one of the very few SMS providers in the UK that can confidently state this point of difference.

Larger UK businesses can utilize web-based e-mail to SMS gateways through API feeds. This applies to MMS with the provider’s capabilities exceeding just simple texts.

Reputation of ClickSend as a Gateway provider

The fact that ClickSend is very transparent at all times and open to discussion is indicative by their available contact number, 24/7 email support or the ability to get in touch via online. An international number is highlighted within their website for UK clients 020 3807 1859 and if you wish to deal with worldwide clients then a contact number is also available +61863555999

Having significant business customers such as Uber, Mcdonald’s, HP, Intel, and Citrix, is indicative of their reputable standing among these successful clients.

With a range of powerful features, our SMS Gateway Comparison review found ClickSend to be one of the most reputable gateway providers and worthy of serious consideration. They were rated highly among their peers.

ClickSend SMS Website


About SMS Gateway solutions

SMS Gateway is a website system that allows one to distribute SMS text messages from a web browser directly to customers or clients within the cell served by that particular gateway.

A text message gateway allows any computer to receive or distribute SMS transmissions through a range of telecommunication network providers in the UK.

An SMS gateway provides reliability for those who require:

  • Time-sensitive text messages
  • Text message alerts
  • Private text messages where security is critical
  • The need for a customer to reply (2-way) to the message
  • Customers to be reminded about an upcoming appointment

About This SMS Gateway Comparison Table 

An SMS Gateway UK Comparison Table was formulated to compare features and services offered by the range of SMS Gateway providers, This was independently assessed by a group of SMS specialists who now do not work in the field anymore but felt they needed to let people know what SMS companies provided and could do so now with independence.

The information is presented in a simple, easy-to-follow way outlining key selection criteria that companies need to know about.

As the information comes from the provider’s website and not through an API feed, there is the risk data may become outdated. As such, you should note below when the page was last updated. You should also check with the text message provider’s site before signing up.

While the SMS Gateway UK Comparison Table is free for the public to use, the authors wish to disclose that some affiliate relationships do exist. Such relationships do not impact the rates and fees users of the site will receive from these providers.

The authors hope you will gain beneficial information for your review and, if needed, for your selection process.

Updated on 10 March 2024

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